Profitable NDIS Provider Podcast: Spotlight on SIL

Culture at the Core: Josh Grapes Delivers Insightful Talk at THE SIL Summit IN Perth At the RESOLV SIL Summit in Perth (hosted by Tania Gomez Consulting in June 2025), Josh Grapes, founder of EQWELL, delivered a compelling presentation focused on the critical role of organisational culture in building a thriving Supported Independent Living (SIL) service. Why Culture Matters in SIL: Culture as a foundation: Josh emphasised that culture isn't an afterthought - it's the backbone of team engagement, participant experience, and long-term service quality. Staff-first mindset: From his talk, the message was clear: attract, onboard, and retain quality staff through purpose-driven values, transparent communication, and meaningful inclusion in organisational vision. Aligning culture and compliance: Culture isn’t just "nice to have." Josh showcased how embedding cultural values supports adherence to NDIS regulations and enhances participant‑centred outcomes. Josh’s session at the Perth Summit offered more than just talk - it delivered actionable strategies for embedding culture at every level of a SIL service. Tune into EQWELL’s ongoing reflections with Tania Gomez Consulting to explore how culture builds not just staff loyalty, but better lives for participants.

Culture as the Foundation: Josh Grapes at the SIL Summit – Melbourne At the RESOLV SIL Summit – Melbourne, held on 15 May 2025 at Collins Street in Melbourne and hosted by Tania Gomez Consulting , Josh Grapes, founder of EQWELL , delivered a compelling session on embedding culture within Supported Independent Living (SIL) operations. Why Culture is Critical in SIL: Josh highlighted that a strong organizational culture isn’t optional—it’s essential. He explained how culture shapes staff engagement, participant experience, and organizational resilience. His core message: invest first in people and values, and compliance and service quality follow naturally. With clarity and purpose at the heart of every operation, culture becomes the engine that drives consistency in outcomes and strengthens NDIS compliance. Josh’s session at the Melbourne Summit underscored that establishing culture isn’t a one-time initiative—but an ongoing practice embedded in daily operations. At EQWELL , that culture starts with staff and radiates outward into every participant interaction.